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Use the built-in AI tools to help improve your messages to your customers. Make them more professional, friendly, check for grammar and more.
We'll be polishing our mobile App to make it perform better and improve usability.
Have a feature request? Let us know at the bottom of the page.
Start a video chat call by using the new button in the dashboard.
Enjoy more improvements to the search bar within the dashboard.
While uploading contacts to your dashboard, you can include notes and details to the conversation details.
We've polished our mobile App to make it more efficient, and intuitive. Your favourite feature, now better than ever!
Our feedback form is now enhanced with a responsive design, ensuring seamless usability.
Now you will be able to have your customer opt-in for messages from your business with the new opt-in webform located in your Settings.
Make managing your multiple businesses even easier by using the built-in Multi-location dashboard.
With our new desktop notifications for the dashboard, you'll see a little green dot when we post product updates, news, and alerts!
You will be able to block a contact that is communicating with you using Facebook under the Conversation Details.
Add Premium Textchat to your account and open advanced customization options for your Textchat widget.
Set up custom integrations based on events from your POS or partner app.
Set departments for your Textchat widget, so customers can send messages to a specific group of people. e.g. Support or Sales
Integrate your Instagram Business account with Chekkit to receive your direct messages in your Chekkit dashboard.
Place new variables in your templates to make sending messages to your customers even easier. Now available:
((first_name)) = customers first name
((me)) = user sending message
((business)) = business name
((full_name)) = customers first and last name
((full_me)) = full name of user
Integrate your web forms with Chekkit so that your forms will send the results of a submission to your dashboard.
New integration with the Shopkeeper point of sale. Send a general sms message or a review invitation from Shopkeeper.
Added a feature for smart replies so that they will stop sending in a conversation once a user replies.
Added sorting by name and date in the templates dashboard.
See all of your contacts and filter by Name, Phone, Tag, and more to find a specific contact or group of contacts. Export all your contacts with one click.
Automate your messages using Smart Replies by creating triggers that our system will look for and send your custom response.
No Zapier required! Use out of the box.
The SMS message scheduler allows you to schedule messages to be sent in the future.
New analytics to track the channels messages are coming from and which team members are sending out messages.
Chekkit has a new integration with Google Business Messages. Once set up, messages from Google Search and Maps now come in to your messenger. Contact customer support to try out this new integration.
Add unlimited custom review sites and customize the color of the buttons on your review page.
Save common review responses in review response templates. Use them in the review tab when responding to new reviews from Google and Facebook.
Users can tag a conversation with as many tags as they want. On the side-bar they can filter to see all conversations with a given tag. This new feature now makes it easier to keep track of conversations with an overall theme.
Users can now create more than one questionnaire. The improved dashboard gives the user the ability to flip between questionnaires and view the responses to individual questionnaires.
New whitelabel app - Business Messenger Pro, for our reseller clients that uses their brand color and logo.
Improved the load more button on the Messenger page.
Upgraded to partner status with the integration software Zapier.
Take pictures directly within the Chekkit App.
Get a quick link to share your customer conversations with your team.
After hearing feedback on how our user's use the mobile App, we made some improvements to the general flow of the app.
This product allows you to send and receive payments directly though Chekkit, making it easier and faster to complete your business transactions.
We added video chat so you can start video calls and screen-share directly through Chekkit.
We upgraded the look and feel of the Textchat widget.
We added the ability to send videos in the mobile app.
We added pictures and tool tips that lead to help centre articles for more clarity and usability of the platform.
We just updated our review request templates to include a language option, so all of the review request screens / emails will contain instructions in the selected language.
We updated the templates yet again, this time to make it easier to add custom fields to your template, such as the customers name, or the name of the user sending the template.
Now includes more detailed fail results, phone number validation, and the CSV template to make uploading mass client lists even easier!
You can now see much more information on the Leaderboard, including how many messages each of your employees sent, how many messages they closed, as well as how many review invitations they sent.
Track how many messages have been sent this month out of your monthly limit.
We just expanded to include Australia so we can now setup our clients from down under and help them get even more reviews!
Option to add multiple recipients to the weekly summary emails.
Updated the templates to include custom images.
You can now automate sending review requests or creating customers from Zapier, contact us at support@chekkit.io for the information to add Chekkit to your Zapier account.
Updated the app to display additional message details, and responding to reviews from the app.
Updated the templates to allow for the review link to be sent without an image.
Updated the Messenger screen to include more customer information and the options to edit them.
Take pictures directly within the Chekkit App.
Get a quick link to share your customer conversations with your team.
Option to add internal notes for each conversation, communicate internally with staff and easily save sent links for future use.
Track which employee sent which response within new conversations
New messages received can now be assigned to specific users and receive notifications from assigned conversations.
We added a new option to the setting page which can change the current chat icon.
Updated the interface for the Settings page, splitting the settings into specific groups.
Admins are now able to create and edit new users!
Updated to keep track of which employee sent the most review requests. Now available from the "Leaderboard" menu item.
Various bug fixes for certain account settings.
We added the option to request feedback from your customers when sending review requests.
Display your latest reviews on your website with our Review Widget!
We now search for your nearest competitors and automatically add them to your competitor list.
We added even more review integrations - Homestars and DealerRater have joined!
Collect anonymous feedback from your customers to learn the truth about your business. Ask your customers customized questions and the answers they give are presented on a dashboard for your team to learn from.
Customize your review invitation image to be whatever you like. Our designers can help you design the perfect image that matches your brand's style and theme.
Search for customers by phone OR name now. Quickly bring up your latest conversations with any customer.
Added new review integration partners.
Fixed display issues that affected small screens.
Create personalized review invitation templates, message templates, out-of-office templates, reminder templates from the messenger dashboard.
Managers of multiple locations can now switch between accounts with the click of a button!
Facebook Messenger added to list of messenger connections. Any message received through your Facebook page will be forwarded to your Chekkit dashboard for your team to handle.
Added new review integration partners.
Various bug fixes for certain account settings.
Redesign of the review dashboard.
Redesign of the Textchat dashboard.
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